|Personal Contact Information||We use this information primarily to administer the Services to you and to provide you with updates and product announcements. You can edit your notification preferences regarding updates and announcements from your accounts page. We never sell your contact information to anyone.|
|Data, Diagnostic Information and Login Information||We never use your Data and Login Information for anything other than administration of the Service and any troubleshooting. We use Diagnostic Information solely for the purpose of administering and improving our Services to you.|
|Type of Action||Security Measures Taken|
|Authentication||Authentication is accomplished through HTTPS.|
|Data Uploads||All data is transferred over SSL|
Metadata is stored in our cloud databases on Amazon RDS but physical media such
as video files are stored on Amazon S3. Such data on Amazon S3 is not encrypted,
but can only be accessed after authentication.
Amazon S3 stores data over several large-scale data centers. You can find more information about Amazon’s security at the Amazon Web Services’ S3 site .
Amazon and Collaaj also employ significant protection against network security issues such as Distributed Denial of Service (DDoS) attacks, Man in the Middle (MITM) attacks, and packet sniffing.
|Streaming||Recordings files streamed from our servers are not encrypted. Public recordings are accessible to everyone. However, private recordings will need to pass through auth before streaming. The default setting is public.|
|Backup||We use backups from Amazon S3, which uses redundant backups over multiple locations to reduce the remote chance of data loss. Furthermore, your Data is also maintained locally on your PC/Mac and is not deleted unless you delete it yourself or otherwise change the client settings to not keep local copies. Please note that on tablets and smart phones, the default setting is not to keep local copies after upload to server. If you wish to keep local copies, you can change the setting from the mobile/tablet app.|